Service

Process of Our Cooperation

  • 1

    After getting your inquiry, we will response within 24 hours.
    Quotation and samples will be sent for your reference beforeQuotation and samples will be sent for your.

  • 2

    Sign proforma invoice including size, quantity, packaging details, delivery time, payment term.
    Send us the documents requirements you need for clearance.

  • 3

    Arrange advanced payment after confirming Proforma Invoice.
    yment terms: TT, LC, Paypal, Western union and etc.

  • 4

    We will start production once confirmed your prepayment.

  • 5

    All orders keep controlled under by our QC, then we will take pictures to show the package details to you.

  • 6

    You pay the balance payment in due course according to proforma invoice.

  • 7

    Confirming forwarder information in One week before production is completed.Sending booking to forwarder and get SO from forwarderArranging to deliver the goods to forwarder’s warehouse according to SO.

  • 8

    Once got your balance payment, we will send out all the original documents to you by express in time. And we will update the express tracking information from time to time until you receive them.

  • 9

    Confirming the BL about shipment.
    Providing the certificate and paper files for customs clearance

Custom Process

PAC KING, as a company exporting 80+ types of adhesive tapes to more than 113 countries in decades, enjoy the reputation of stable quality, high R&D ability and good customer service. Moreover, we are very pleased to supply OEM service to create more value to our clients’ business.

When you have an inquiry, below is the information we need before we quote.

FAQ

  • What are your key advantages comparing with your competitors?
     

    1. We have a wide range of adhesive tapes, which are 80+ types. The applications cover more than 10 industry fields.

    2. Our tapes are exported to 113+ countries and areas (101 countries till 2018) and enjoy good feedback.

    3. We have 20 years+ experience in tape industry. We never stop developing new tapes to keep abreast with latest technologies, such as biodegradable technology, laminated technology of various kinds of films, etc.

    4. ODM and OEM are welcomed here. Our R&D strengths make your need possible.

    5. We have professional sales team. They know tapes well and you can reach them by email/whatsapp/wechat/skype. You can receive chat replies instantly, and maximum 10 hours including holidays and night.

  • How can I get a quote?

    Please inform which tapes / thickness / size / quantity you need. If you do not know the exact tape name, tell us the application / data sheet / pictures if you have. The more information, the better.

  • How can I get a sample? Is your sample free?

    If our quote is acceptable, please inform our sales of the samples requested. The samples with reasonable quantity are free of charge.

  • How will the cargos be packed normally?

    Jumbo rolls: wrapped with film+cardboards, then packed on pallets or loosely loaded in container according to your need;

    Log rolls: wrapped with film+cardboards or carton, then packed on pallets or loosely loaded in container.

    Cut rolls: shrink wrapped with film or with release liner in between two rolls; carton, then packed on pallets or loosely loaded in container.

  • What kinds of customized package are available?

    Customized package for cut roll:

    each roll shrinked +sticker/label,

    each roll in a cardboard

    each roll in a blister

    several rolls in a shrink/bag

    +customized box package

  • What certificates do you own?

    We own ISO9001, CE certificate, SGS testing reports, etc.

  • Is it possible to visit your factory?

    Yes, we welcome you to visit us! To let you have a pleasant trip and know us well, for detailed schedule, please contact your sales.

  • Which port will my cargos be loaded?

    We have logistic bases near six ports in China: Dalian, Tianjin, Qingdao, Shanghai, Shenzhen and Fuzhou. We usually choose the loading port based on the jumbo roll stock quantity of our bases to ensure fastest delivery of your order.

  • Can we mix different tapes in one order?

    Mixing different tapes in one order is totally no problem for us. We aim to be your one stop buying center of adhesive tapes.

  • How can I place an order?

    After agree on price and product details (size, quantity, packaging, and etc), we will send you Proforma Invoice (Sales contract), also together with a file “Document for your order” to know the document list you need. Please sign the PI and send back together the file “Document for your order” document. For more details, please visit:

    http://www.pkgtape.com/process-of-our-cooperation/.

  • How many days can you finish production?

    It depends on the order quantities/sizes/packaging from 7 days to 45 days. For the exact order lead time, please contact your sales.

  • How can I pay you?

    Payment teams: T/T, LC (at sight, Term LC), DP, OA, Alipay, Paypal, West Union and etc. We can also accept payment by RMB. Different payment teams relate with different price levels. Credit payment term can only be accepted after approved by Sinosure (China Export & Credit Insurance Corporation).

  • How do you ship cargos?

    Shipping way by sea usually, also we can ship by air express/Air/train.

    EXW: you collect cargos from our warehouse and arrange shipping by yourself.

    FOB: you hire a forwarder in your local place and then your forwarder’s Chinese partner will contact us for shipping, we will responsible until cargos on board. Cost after cargos on board will be paid you.

    CFS: we arrange the shipping and pay shipping cost. Cargos will be deliveried to your local port, your local port fee and following fees will be paid by you. If you want get insurance, you can buy insurance by yourself, we will offer the relate shipments information.

    CIF: Same as CFS, but we will buy Insurance for you.

    DDP/DDU: we can also do this. For details, please contact your sales.

    Amazon: shipping directly to Amazon warehouse.

  • How do i get compensation if there is any damage?

    None factories can promise that they never face any complaint, if they are honest. Our attitude is that we do our very best to control the quality; however, in case there is any issue proved to be our fault, we are in the position to take the responsibility. Just contact your sales, they will instruct you to solve the issue. One time business is not what we are pursuing for. What we want is life-time cooperation with you.

  • How can I be a distributor?

    Please choose the products you want to distribute first and also your market are/ annual quantity, we will report to our top management. If it is approved, we will send you distributor agreement.